Shipping Methods

All Shipments are sent from Berlin via DHL Germany. You will receive a confirmation email upon our receipt of your order and a second email with a tracking number once your order has been processed. Your package can be tracked via website. We try to process all orders within 48 hours. Orders placed Saturday or Sunday will be processed the following Monday (excluding holidays). All orders places on a holiday will be processed 48 hours after the next working day.

Shipping Costs

  • EU delvery - 15 Euros
  • International delivery - 25 Euros
  • Free pick-up from the ZAZI showroom Berlin

For express shipping please contact us at


Orders to countries outside of the European Union may be subject to import taxes and/or customs duties. Please note that these charges are the responsibility of our international customers. For more information, contact your local customs office. Unfortunately due to custom regulations we can't deliver to Russia.

If you have any questions or concerns regarding delivery issues or timings please feel free to get in touch with us so that we can personally ensure your orders gets to you: